have a question? we have answers!

Please read our FAQ before sending us a message.

How much time until my order is ready?

All our products are handmade. If is in stock, we’ll ship your order 48 hours after the order is placed. With leather gloves we ship them 15 days after the order is placed.

What are the shipping charges for orders from the store?

None!!! How cool is that?
We are shipping free worldwide on all orders.

Which shipping service do you use and how much time until I get my order?

First Class Airmail: All orders are shipped by this method and will arrive in 10-21 business days after the parcel has been shipped from MERAKI’s warehouse.

Please contact us if you need a faster delivery service.

How long will delivery take?

It depends on where you are located. It usually takes 10 – 21 business days after the goods are shipped in the standard service.

What is your Return / Exchange policy?

All returns must be processed within 30 days of receiving the order and the product must be unused. You will be refunded in full to your original form of payment.
NOTE: MERAKI does not make exchanges. Please make sure it’s your right size, color, and model before placing an order.

Jr. Ismael Bielich 705 Of. 502
Santiago de Surco
Lima –  Peru

Upon receipt of your return, your payment will be credited in your original form of payment. Please note: your original and return shipping charges are not refunded. For more information go HERE.

Contact Us

 (51-1) 279-2129

 Jr. Ismael Bielich 705 Of. 502. Lima 33, Peru